My items haven’t arrived yet. What can I do?

Our aim is to have your items shipped to you as fast as possible. If your items have still not arrived, don’t worry. Please allow at least 1 – 14 business days for your order to arrive depending on the given estimated delivery time on your product. If you have purchased more than 1 item, you may receive your purchases at different times.

If you have any concerns, please do not hesitate to contact Customer Service at or call us at +(60) 3-77333993 or +(60)012-2939420 from 11 am to 8 pm daily, 7 days a week.

Do you ship internationally?

Unfortunately, we currently only ship within Malaysia.

Who are our logistic partners?

Orders are shipped via Pos Laju and Public Parcell or DHL. Our partners are just as dedicated as we are in delivering your products to you as soon as possible.